Step 1 - Click Here to initiate screen-sharing.

Step 2 - Select "Run" or "Open" when prompted.

The remote control connection is immediately established with your help desk representative allowing them to see your desktop and control the remote mouse and keyboard on the your computer system in real-time, just like being there in person.

DONE! - 

It's simply that quick and easy!

Your technician will advise you of the step he must take to diagnose and resolve your computer issues. You can chat with them real-time, or communicate with them over the telephone. You will be able to see exactly what they are doing and can ask questions at any time. Your technician will inform you of the expected time required to complete the process and let you know if he needs your assistance with anything such as entering passwords if a reboot is required. 

When the process is complete, the technician with uninstall the screen-sharing application and contact you by phone or email with the results. When you are satisfied that your service was a success, we will then submit your invoice via email which can be paid using any major credit card. Although we use Paypal for payment processing, you are NOT required to have a Paypal account.